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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 4
  • Old site and services 3
  • Completing the calendar 2

Customers don't like

  • As per complaint10
  • Customer service7
  • Very poor hard to contact7
  • Process time and late shipping6
  • Website is difficult to use6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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