PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Snapdeal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
3.0
Snapdeal
1.8
Amazon
Snapdeal

Amazon and Snapdeal Overview

Total reviews 76021 2389
Company responses 0 0
Issues resolved 862 93

Amazon and Snapdeal Consumer Ratings

Rank
33 out of 676 in Auctions and Marketplaces category
151 out of 676 in Auctions and Marketplaces category
Customer service
37 in category
137 in category
Exchange, Refund and Cancellation Policy
28 in category
154 in category
Delivery Service
24 in category
128 in category
Website
40 in category
189 in category

Amazon and Snapdeal Rating Details

Customer service
2.6
(24780 reviews)
1.5
(569 reviews)
Reviewer's quote

...Hire more People for customer service..

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...Customer service is always misinterpreted and misinformed and customer service agents are not good at all. My rating (0/10). I would like this product to be removed from my home and a replacement given to me ASAP..

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Exchange, Refund and Cancellation Policy
2.9
(21127 reviews)
1.4
(535 reviews)
Reviewer's quote

Horrible! The item was not delivered, and I'm still waiting for the refund. They failed to get in touch with the driver who most likely stole my item and simply stated that it was delivered when no picture was provided and nothing was delivered..

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...So, how can i refund my money your coopreation higly needed..

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Delivery Service
3
(20917 reviews)
1.8
(516 reviews)
Reviewer's quote

...Even companies for delivery service have been damaging products before they get shipped to customers. It's not a civilized economy anymore. It's become corrupt and antisocial for enriching insanely wealthy psychopaths..

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Item box not received very long time And delivery service very poor. Delivery item not delivered by delivery man..

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Website
3.2
(20545 reviews)
1.7
(452 reviews)
Reviewer's quote

...The website refuses to allow a return label to be printed and insists I take it to a UPS store. The closest one is 90 miles away. I contacted customer service...

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...unable to update return from website unable to contact on watsapp number..

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Amazon and Snapdeal Pros and Cons

Pros
  • Convenience
  • Fast delivery
  • Convenient
  • Call me
  • Customer care
  • Received the item in time
Cons
  • Poor customer service
  • Customer service
  • No customer service
  • Worst company
  • Will never make any future purchase
  • Refund proses

Amazon and Snapdeal Most Positive Reviews

Top rated reviews
5

AWESOME!!!
100%!!!{{Redacted}}

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5

Please view my suborder ID 584******** dt 21Feb 2024 where I'm to pay 925.00 but as per AD, the product as ordered...

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5

I love my Alexa echo I have several I just always forget my passwords I need to do better by writing things

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5

Mera order booking delivery per order number 316********

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Amazon and Snapdeal Most Critical Reviews

Lowest rated reviews
1

These people are no help with 3rd party sellers, and I will not be buying anything from this seller or Amazon again,...

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1

My order ID: 411290****4 (1 Item)DETAILS Pristyn care Blue002 Automatic One Touch Digital BP Monitor
Placed on 10 Aug, 20...

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1

I still have not heard anything from Amazon as to why my gift card was not authorized to use. The person I spoke to...

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1

I placed wrong order on Snapdeal and I made the payment online and I have not got the refund it's been more than 10 days...

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Amazon and Snapdeal Latest Reviews

Recent published reviews
No votes

I'm just asking hi my name is Shameaka Parker. I was asking a question about a cancellation on the product. It was a...

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No votes

Actually there was an of 260 rs in two pack of sindoor should come but they have given me one one pack of sindoor. It...

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No votes

I trusted you with my refunds, but one day I checked my credit card and I found only two refunds
I have returned about 8...

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No votes

Dear Sir/Madam,
I have linen white two shirts , but evening I had received only one. But I had paid 678/2 Shirts. Kindly...

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