PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Snapdeal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Snapdeal

Amazon and Snapdeal Overview

Total reviews
5201
202
Company responses
0
0
Issues resolved
50
0

Amazon and Snapdeal Consumer Ratings

Rank
39 out of 300 in Auctions and Marketplaces category
69 out of 300 in Auctions and Marketplaces category
Customer service
41 in category
38 in category
Website
34 in category
68 in category
Exchange, Refund and Cancellation Policy
21 in category
60 in category
Delivery Service
33 in category
49 in category

Amazon and Snapdeal Rating Details

Customer service
1.7 (1745 reviews)
1.8 (41 reviews)
Reviewer's quote

No customer service hard to talk to live person..

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...Expected delivery date 18 to 20 Oct 2019 till date I can't received watch and customer service is very bad :shoc :shock: :shock: :facepalm: :sleepy: :dead:..

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Website
2.6 (1454 reviews)
2.1 (28 reviews)
Reviewer's quote

...He referred me to the help section at your website..

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Sir mujhe dhokha hua aapka website se..

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Exchange, Refund and Cancellation Policy
2.2 (1439 reviews)
1.5 (32 reviews)
Reviewer's quote

...Amazon received it May 4th as it had to be back before the end of May and still they say they haven't got it, on their website, so no refund..

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...expecting refund soon..

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Delivery Service
2.2 (1417 reviews)
1.9 (37 reviews)
Reviewer's quote

I placed an order for the fresh delivery service Friday March 13 with free next day delivery between 3-5p. I checked the status it was showing out for delivery but Saturday came and no food, Sunday came no food either when Monday finally arrived I checked the status again and it was not there it...

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A person call me and he say that he was snapdeal service man. He stole some money in my account. I have to ask to a customer care..

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Amazon and Snapdeal Pros and Cons

Pros
  • Product selection
  • I have used amazon many many times
  • I really love amazon and this time i was truly disappointed
  • Call me
  • Snapdeal
  • Snapdeal7028337858 6289591522
Cons
  • Poor customer service
  • Customer service
  • Horrible customer service
  • Frod product
  • Customer service
  • Pick -up of return goods

Amazon and Snapdeal Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Sir your company debited Rs 5990 0n 12.10.2018 vide no PRCR/000000517389/121018717/SNAPDEAL.COM. IN FIVE TIme. Pl...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

My order book in snap deal fit jeans check to paint size not fit to me so I request given to returning person come and...

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Amazon and Snapdeal Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I bought Micromax 40 inch LED TV but they delivered me the faulty TV. And now they are not helping me to replace the TV....

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

Last week I had ordered a laptop on snapdeal, which is delivered this week however a part of which is broken. While I...

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Amazon and Snapdeal Latest Reviews

Recent published reviews
No votes

My mask order no coming yet

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No votes

Snapdeal didn't give my money..

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No votes

The due date is yesterday and till now I haven't received the order yet..I have paid the money too

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No votes

Chess nut yani kaju ke badle me super Bala pencil dekar 3066 le gaya hai. Mujhe kaju bhej do aur silt Bala pencil...

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Amazon and Snapdeal Products and Services

Most reviewed product and services
  • Amazon Shipping Service (376 reviews)
  • Amazon Customer Care (324 reviews)
  • Amazon Account (314 reviews)
  • Snapdeal Customer Care (31 reviews)
  • Snapdeal Shipping Service (18 reviews)
  • Snapdeal Mobile Application (5 reviews)