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Amazon
Snapdeal

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2329 TOTAL REVIEWS
Rank
43 out of 465
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    204
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    30%
Top Products and Services
2.8
235 reviews
2.3
211 reviews
2.5
213 reviews
Snapdeal

Snapdeal

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 157 TOTAL REVIEWS
Rank
60 out of 465
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    517
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
40 reviews
4
7 reviews
No votes
6 reviews

How would you compare Amazon vs Snapdeal?

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Anonymous
#1271174

Snap deal is worse compared to Amazon. Snap deal does not update the delivery status.

Refund in snap deal is head ache.till now I haven't received my refund. I will go to consumer court

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