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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Snap Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $90.4K CLAIMED LOSSES
  • $932 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convience 4
  • Trial membership price 4
  • Convenience 3
  • I was attacked by jon harris club manager 2
  • Members 2

Customers don't like

  • Inattentive staff10
  • Dirty machines5
  • Non working tvs5
  • No response to calls4
  • Policies4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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