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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 873 TOTAL REVIEWS
  • $51.4K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Customer service16
  • Horrible customer service12
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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