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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1179 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 856 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Radio service 8
  • Good sound 8
  • Escape 5
  • No commercials 5
  • Service itself was good 4

Customers don't like

  • Customer service14
  • Horrible customer service11
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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