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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1531 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Delete
  • 2 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Saving money 3
  • Messed up 3
  • Good selection 1
  • Ease of ordering 1
  • Canceling my membership 1

Customers don't like

  • Unknown transactions8
  • Fraudulent activity7
  • Fees5
  • I dont know who they are3
  • That they signed me up for this2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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