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Sears
Amazon

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Sears

Sears

1.9
  • 36 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5959 TOTAL REVIEWS
Rank
66 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    366
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    04:32
  • ISSUES RESOLVED
    10%
Top Products and Services
2
503 reviews
2.1
471 reviews
2
434 reviews
Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2268 TOTAL REVIEWS
Rank
39 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    113
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
221 reviews
2.3
206 reviews
2.5
205 reviews

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