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Amazon
Sears

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2333 TOTAL REVIEWS
Rank
43 out of 467
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    231
  • SUCCESSFUL
    35%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    30%
Top Products and Services
2.8
236 reviews
2.4
217 reviews
2.4
211 reviews
Sears

Sears

1.9
  • 37 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 6043 TOTAL REVIEWS
Rank
68 out of 615
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    495
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    11%
Top Products and Services
2
505 reviews
2.1
473 reviews
2
446 reviews

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