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Sears Parts Direct

1.5
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 332 TOTAL REVIEWS
Rank
178 out of 1793
in Equipment category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    119
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    04:57
  • ISSUES RESOLVED
    19%
Top Products and Services
1.6
119 reviews
1.6
81 reviews
1.2
9 reviews

Amazon

2.2
?

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  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2106 TOTAL REVIEWS
Rank
39 out of 450
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    91
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
204 reviews
2.4
198 reviews
2.5
191 reviews

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Anonymous
#1695714

The people at Sears don't have a clue but of course neither do the people at Amazon. However, if you know exactly the part number you need Amazon usually has the better price and faster shipping with Prime Membership and they have a very good return policy. If you need a part number you shouldn't depend on Sears Parts Direct to give it to you.

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