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Amazon
Sears Parts Direct

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2268 TOTAL REVIEWS
Rank
39 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    114
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
226 reviews
2.3
208 reviews
2.4
204 reviews
Sears Parts Direct

Sears Parts Direct

1.5
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 348 TOTAL REVIEWS
Rank
180 out of 1806
in Equipment category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    140
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    04:57
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
119 reviews
1.6
87 reviews
1.2
9 reviews

How would you compare Amazon vs Sears Parts Direct?

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Anonymous
#1695714

The people at Sears don't have a clue but of course neither do the people at Amazon. However, if you know exactly the part number you need Amazon usually has the better price and faster shipping with Prime Membership and they have a very good return policy. If you need a part number you shouldn't depend on Sears Parts Direct to give it to you.

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