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Amazon

2.2
?

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  • 30 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2133 TOTAL REVIEWS
Rank
39 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    95
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
207 reviews
2.4
198 reviews
2.5
192 reviews

Sears Parts Direct

1.5
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 336 TOTAL REVIEWS
Rank
176 out of 1794
in Equipment category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    128
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    04:57
  • ISSUES RESOLVED
    19%
Top Products and Services
1.6
119 reviews
1.6
82 reviews
1.2
9 reviews

How would you compare Amazon vs Sears Parts Direct?

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Anonymous
#1695714

The people at Sears don't have a clue but of course neither do the people at Amazon. However, if you know exactly the part number you need Amazon usually has the better price and faster shipping with Prime Membership and they have a very good return policy. If you need a part number you shouldn't depend on Sears Parts Direct to give it to you.

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