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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1417 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
Delete
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $238 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • It looks nice 1
  • I found the part on the web site 1
  • Everyone i spoke to except for melanie 1

Customers don't like

  • Supervisor would not take call2
  • Poor service2
  • Poor customer service2
  • Mistake - no recourse2
  • I still do not have my part2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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