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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1653 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Delete
  • 2 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Price 2
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • I found the part on the web site 2
  • That the guy seemed concerned atfirst till i paid 1

Customers don't like

  • Poor customer service7
  • Poor service3
  • I still do not have my part3
  • Customer sevice3
  • Cannot cancel order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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