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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1715 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
Delete
  • 2 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $11K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Price 3
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • I found the part on the web site 2
  • That the guy seemed concerned atfirst till i paid 1

Customers don't like

  • Poor customer service8
  • Unreliable at supplying parts4
  • Poor service4
  • Customer sevice4
  • That they misinformed me about the part that i was looking for3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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