Amazon vs Sam Ash

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 5

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Sam Ash

Shopping
  • 1 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $267 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Products diversity 1

Customers don't like

  • Being lied to4
  • Being lied to by management3
  • Did not like1
  • This was a simple refund1
  • Exchange policy1

Products by Sam Ash

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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