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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1446 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Sam Ash

Shopping
  • 1 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $272 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products diversity 1

Customers don't like

  • This was a simple refund1
  • Still waiting for over a month for replacement guitar1
  • Mangers deception1
  • Exchange policy1
  • 90 percent of website is on backorder1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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