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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1326 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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Safecart

Software
  • 2 ISSUES RESOLVED
  • 268 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $719 AVERAGE LOSS
1.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Them shut down 3
  • Absolute nonthing 2
  • Never made an order 2
  • Quality 1
  • Some of the programs 1

Customers don't like

  • Being ripped off9
  • Unauthorized charges6
  • Being charged for a service i never used2
  • Ruined my computer2
  • Paypal should block these people2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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