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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1289 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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RUE LA LA

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $436 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Variety of items 2

Customers don't like

  • Incompetent customer service2
  • Difficult to get refund2
  • Possibly stolen1
  • Return policy1
  • Receiving defective merchandise1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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