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Rosewe

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $149 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Very disatisfied 20
  • Prices 4
  • Severely flawed clothes 2
  • Website designed nice 2
  • Unusual cothing 2

Customers don't like

  • Cannot return10
  • Poor customer service8
  • Poor quality8
  • Very poor service8
  • Poor qualilty7
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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous

AMAZON IS WONDERFUL!!!! THERE IS NO COMPARISON!!!!!

saturn2016

From the first time I used Amazon I got what I ordered in a timely manner.They can be contacted.

They are legitimate, they have customer service when you need it. This is my first and last time shopping with Rosewe! bad customer service, I am still waiting for a dress I ordered and paid for a month ago. And there is no avenue to get any assistance from this company.

I am about to file a dispute with my credit card company since I never received my purchase.I will let everyone that I can know about my horrible experience with Rosewe.

Craig

Rosewe, I would not recommend anyone buy from this company as they have extremely poor customer service & if you want to return something it's almost impossible. Even trying to contact customer service is almost impossible. So please do not buy from Rosewe you will be highly disappointed.

Anonymous

Amazon is not in the same catagory.i never had a problem with them they are great

OmahWan
#1323874

Are you kidding?Amazon is great.

If I receive items that are damaged or not as advertised, it's easy to return the items and get a replacement or refund. Rosewe is impossible to deal with.

They force customers to post positive reviews in order to get a refund.Stay away from Rosewe.

Anonymous

There is no comparison. Amazon has easy return and better quality products. It looks like I'm going to be stuck with this *** from Rosewe and I'm pissed