PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Amazon

Rosewe and Amazon Overview

Total reviews
1716
2497
Company responses
0
0
Issues resolved
8
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2497 reviews. It is 781 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Rosewe customer service.

Rosewe and Amazon Consumer Ratings

Rank
565 out of 2293 in Footwear and Clothing category
35 out of 430 in Auctions and Marketplaces category
Customer service
424 in category
36 in category
Website
512 in category
30 in category
Exchange, Refund and Cancellation Policy
392 in category
20 in category

Rosewe and Amazon Rating Details

Customer service
1.1 (699 reviews)
1.7 (1060 reviews)
Reviewer's quote

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna
Website
1.8 (655 reviews)
2.7 (883 reviews)
Reviewer's quote

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N
Exchange, Refund and Cancellation Policy
1.1 (634 reviews)
2.3 (884 reviews)
Reviewer's quote

...I returned it (in perfect condition) and they claimed that it was returned damaged and that they could only offer a partial refund. What a SCAM!!!..

Staley

...if and when things go wrong they sort the problem out there and then no squabbles about exchange or Refunds. That's probably why they are so successful, and will go on for years to come. I would recommend them to anyone...

Patricia B

Rosewe and Amazon Pros and Cons

Pros
  • Very disatisfied
  • Prices
  • What the dress looked like
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Poor customer service
  • Customer service
  • No manager follow up

Rosewe and Amazon Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Rosewe and Amazon Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Rosewe and Amazon Latest Reviews

Recent published reviews

Shipping sucks
WOULD HIGHLY NOT RECOMMEND

Read all 1716 reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews

Rosewe and Amazon Products and Services

Most reviewed product and services
  • Rosewe Dress (275 reviews)
  • Rosewe Shipping Service (270 reviews)
  • Rosewe Clothing (159 reviews)
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)