PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Amazon

Rosewe and Amazon Overview

Total reviews
1689
2372
Company responses
0
0
Issues resolved
7
34

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2372 reviews. It is 683 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Rosewe customer service.

Rosewe and Amazon Consumer Ratings

Rank
548 out of 2463 in Footwear and Clothing category
42 out of 469 in Auctions and Marketplaces category
Customer service
414 in category
44 in category
Website
495 in category
37 in category
Exchange, Refund and Cancellation Policy
380 in category
21 in category

Rosewe and Amazon Rating Details

Customer service
1.1 (696 reviews)
1.7 (1001 reviews)
Reviewer's quote

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan
Website
1.8 (650 reviews)
2.8 (842 reviews)
Reviewer's quote

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C
Exchange, Refund and Cancellation Policy
1.1 (631 reviews)
2.3 (836 reviews)
Reviewer's quote

...My dress is too small and want my full refund back into my Paypal account. I've e-mail your company but receive no response..

Mary J

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

Rosewe and Amazon Pros and Cons

Pros
  • Very disatisfied
  • Prices
  • What the dress looked like
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Poor customer service
  • Customer service
  • No manager follow up

Rosewe and Amazon Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Rosewe and Amazon Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Rosewe and Amazon Latest Reviews

Recent published reviews

I order a dress from you guys my Order number is RR1911271942484947 my order was ordered November 272019 I asked for it...

Read all 1689 reviews
5

Amazon customer care number 6291712725..08757811939..
Amazon customer care number 6291712725..08757811939..
Amazon custome...

Read all 2372 reviews

Rosewe and Amazon Products and Services

Most reviewed product and services
  • Rosewe Dress (271 reviews)
  • Rosewe Shipping Service (266 reviews)
  • Rosewe Clothing (157 reviews)
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)