PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Rosewe

Amazon and Rosewe Overview

Total reviews 8306 1846
Company responses 0 0
Issues resolved 69 9

Amazon and Rosewe Consumer Ratings

Rank
44 out of 325 in Auctions and Marketplaces category
723 out of 2184 in Footwear and Clothing category
Customer service
45 in category
516 in category
Delivery Service
32 in category
483 in category
Exchange, Refund and Cancellation Policy
29 in category
498 in category
Website
42 in category
616 in category

Amazon and Rosewe Rating Details

Customer service
1.7 (2622 reviews)
1.2 (726 reviews)
Reviewer's quote

...After calling the customer service, they told me that someone would call me within 24hours to check my situation. However, I didn't get any call but a letter said that my account was closed, and they will not answer me about this question anymore..

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Shipping is late, very late, cannot contact them for customer service..

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Delivery Service
2.2 (2161 reviews)
1.5 (524 reviews)
Reviewer's quote

It's delivery service is slow; it does not take responsibility for delivery or products that are sold under its name but turn out to be (usually) foreign companies; its prime service has large holes in it. The company is too big to manage itself and should have been broken up long ago under...

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...S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again...

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Exchange, Refund and Cancellation Policy
2.2 (2135 reviews)
1.1 (656 reviews)
Reviewer's quote

...Kindly refund my amount back. Am..

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i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund..

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Website
2.6 (2129 reviews)
1.8 (677 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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Amazon and Rosewe Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • Very poor service
  • Cannot return

Amazon and Rosewe Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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Amazon and Rosewe Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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Amazon and Rosewe Latest Reviews

Recent published reviews
No votes

I'm not satisfied with Amazon, because not responsible for customer

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No votes

I'm trying to return goods back, and I'm looking for the tracking number. I tried all the number but it's still telling...

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2.6

I have return my order 2 times because of size of the product and 3rd time i applied for refund but its 2 week around i...

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No votes

Good morning my name is Magda I like to speak to a live person please thanks.954918**** it's regarding an order.

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Amazon and Rosewe Products and Services

Most reviewed product and services
  • Amazon Shipping Service (565 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (271 reviews)
  • Rosewe Shipping Service (308 reviews)
  • Rosewe Dress (280 reviews)
  • Rosewe Clothing (159 reviews)