PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Rosewe

Amazon and Rosewe Overview

Total reviews
2375
1689
Company responses
0
0
Issues resolved
34
7

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2375 reviews. It is 686 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Rosewe customer service.

Amazon and Rosewe Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
547 out of 2463 in Footwear and Clothing category
Customer service
46 in category
410 in category
Website
38 in category
491 in category
Exchange, Refund and Cancellation Policy
21 in category
376 in category

Amazon and Rosewe Rating Details

Customer service
1.7 (1001 reviews)
1.1 (696 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V
Website
2.8 (842 reviews)
1.8 (650 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.1 (631 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

...My dress is too small and want my full refund back into my Paypal account. I've e-mail your company but receive no response..

Mary J

Amazon and Rosewe Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Very disatisfied
  • Prices
  • What the dress looked like
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Poor customer service
  • Very poor service
  • Cannot return

Amazon and Rosewe Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

Amazon and Rosewe Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

Amazon and Rosewe Latest Reviews

Recent published reviews
4.2

Lately we've been getting our packages dropped on the grass about fifteen feet away from the covered doorway!!! They...

Read all 2375 reviews

I order a dress from you guys my Order number is RR1911271942484947 my order was ordered November 272019 I asked for it...

Read all 1689 reviews

Amazon and Rosewe Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Rosewe Dress (271 reviews)
  • Rosewe Shipping Service (266 reviews)
  • Rosewe Clothing (157 reviews)