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Amazon

E-commerce
  • 26 ISSUES RESOLVED
  • 1751 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1761 TOTAL REVIEWS
  • $41.3K CLAIMED LOSSES
  • $104 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 21
  • Website 10
  • Styles 7
  • Service 7
  • Excellent price 7

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing8
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Akron, Ohio, United States #1183276

There isn't a question between Amazon and Rosegal. Rosegal has terrible customer service, poor products, misleading sizes, unfair practices,and more.

No more Rosegal for me. I prefer Amazon great customer service.

They are prompt, courteous, and more than happy to make you a satisfied customer. I have never had a problem with Amazon.

myoung