PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
3.0
Rosegal
2.3
Amazon
Rosegal

Amazon and Rosegal Overview

Total reviews 76021 2360
Company responses 0 0
Issues resolved 862 17

Amazon and Rosegal Consumer Ratings

Rank
33 out of 676 in Auctions and Marketplaces category
649 out of 4768 in Footwear and Clothing category
Customer service
37 in category
527 in category
Exchange, Refund and Cancellation Policy
28 in category
595 in category
Delivery Service
24 in category
655 in category
Website
40 in category
596 in category

Amazon and Rosegal Rating Details

Customer service
2.6
(24780 reviews)
1.9
(952 reviews)
Reviewer's quote

...Hire more People for customer service..

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I ordered a top and a pair of shorts but instead I received two of the same tops and I'm not able to contact anybody in customer service call them to place your order and do not do it online..

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Exchange, Refund and Cancellation Policy
2.9
(21127 reviews)
1.9
(838 reviews)
Reviewer's quote

Horrible! The item was not delivered, and I'm still waiting for the refund. They failed to get in touch with the driver who most likely stole my item and simply stated that it was delivered when no picture was provided and nothing was delivered..

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The phone number is disconnected!! Now I am really pissed off! I can't speak to a Real Live person, I can't get a refund for the purchase OR my order! My order is for work. The package was delivered to the wrong address and I don't live there!!! :wtf::wtf::wtf::wtf:..

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Delivery Service
3
(20917 reviews)
2.1
(878 reviews)
Reviewer's quote

...Even companies for delivery service have been damaging products before they get shipped to customers. It's not a civilized economy anymore. It's become corrupt and antisocial for enriching insanely wealthy psychopaths..

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...โ€ Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

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Website
3.2
(20545 reviews)
2.5
(943 reviews)
Reviewer's quote

...The website refuses to allow a return label to be printed and insists I take it to a UPS store. The closest one is 90 miles away. I contacted customer service...

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...The online live chat button on Rosegal's website is not working and neither is being able to submit a ticket from there! I am at a loss for what to do, as no form of communication is working with them! Ugh..

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Amazon and Rosegal Pros and Cons

Pros
  • Convenience
  • Fast delivery
  • Convenient
  • Affordable pricing
  • Website
  • Styles
Cons
  • Poor customer service
  • Customer service
  • No customer service
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Amazon and Rosegal Most Positive Reviews

Top rated reviews
5

They took time too listen and help me understand I ordered the wrong remote for my fire tv thank you so much. And they...

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5

Double billed me for orders. Sizes are based for tiny women! My first order I ordered a large and it was fine so I...

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5

AWESOME!!!
100%!!!{{Redacted}}

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5

I've ordered from RoseGal several times. Before ordering from RoseGal know that the products come from China. As such,...

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Amazon and Rosegal Most Critical Reviews

Lowest rated reviews
1

I still have not heard anything from Amazon as to why my gift card was not authorized to use. The person I spoke to...

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1

They stole $380 from me through my checking account through my paypal account... and there is never anyone you can talk...

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1

These people are no help with 3rd party sellers, and I will not be buying anything from this seller or Amazon again,...

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1

Cheap material for the price I paid. Customer service was not helpful to return the items.

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Amazon and Rosegal Latest Reviews

Recent published reviews
No votes

I'm just asking hi my name is Shameaka Parker. I was asking a question about a cancellation on the product. It was a...

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5

ROSE GAL has been a great company for me to online shop! Their clothes are well-made and easy to wash/dry, comfortable....

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No votes

I trusted you with my refunds, but one day I checked my credit card and I found only two refunds
I have returned about 8...

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No votes

I have been trying to login and use my passwords,they kept repeating the same thing my email and password is already on...

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