PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Rosegal

Amazon and Rosegal Overview

Total reviews
2375
2011
Company responses
0
0
Issues resolved
34
14

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2375 reviews. It is 364 reviews more than Rosegal received since Nov 6, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Rosegal customer service.

Amazon and Rosegal Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
270 out of 2463 in Footwear and Clothing category
Customer service
46 in category
173 in category
Website
38 in category
255 in category
Exchange, Refund and Cancellation Policy
21 in category
157 in category

Amazon and Rosegal Rating Details

Customer service
1.7 (1001 reviews)
1.9 (832 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

Laxmipati fashion customer care number O62O49828O5 Laxmipati fashion customer care number 62O49828O5..

PissedConsumer1725230
Website
2.8 (842 reviews)
2.5 (833 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.9 (731 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

You order look at the order wanted to take items off won’t let you reporting you been trying to do them s for an hour. I always liked you company but this is a sham

Patricia

Amazon and Rosegal Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Affordable pricing
  • Website
  • Styles
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Useless customer service
  • Quality was awful
  • Sizing

Amazon and Rosegal Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Amazon and Rosegal Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Amazon and Rosegal Latest Reviews

Recent published reviews
4.2

Lately we've been getting our packages dropped on the grass about fifteen feet away from the covered doorway!!! They...

Read all 2375 reviews
5

Laxmipati fashion customer care number O62O49828O5 Laxmipati fashion customer care number 62O49828O5

Read all 2011 reviews

Amazon and Rosegal Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Rosegal Shipping Service (341 reviews)
  • Rosegal Clothing (169 reviews)
  • Rosegal Customer Care (138 reviews)