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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1311 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1276 TOTAL REVIEWS
  • $39.1K CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Service 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Never received5
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Akron, Ohio, United States #1183276

There isn't a question between Amazon and Rosegal.Rosegal has terrible customer service, poor products, misleading sizes, unfair practices,and more.

No more Rosegal for me. I prefer Amazon great customer service.

They are prompt, courteous, and more than happy to make you a satisfied customer.I have never had a problem with Amazon.

myoung