PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Rosegal

Amazon and Rosegal Overview

Total reviews 8320 2164
Company responses 0 0
Issues resolved 69 14

Amazon and Rosegal Consumer Ratings

Rank
44 out of 325 in Auctions and Marketplaces category
364 out of 2184 in Footwear and Clothing category
Customer service
43 in category
206 in category
Delivery Service
31 in category
276 in category
Exchange, Refund and Cancellation Policy
28 in category
222 in category
Website
41 in category
329 in category

Amazon and Rosegal Rating Details

Customer service
1.7 (2629 reviews)
1.9 (880 reviews)
Reviewer's quote

...After calling the customer service, they told me that someone would call me within 24hours to check my situation. However, I didn't get any call but a letter said that my account was closed, and they will not answer me about this question anymore..

Read full review

I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

Read full review
Delivery Service
2.2 (2164 reviews)
2.1 (813 reviews)
Reviewer's quote

It's delivery service is slow; it does not take responsibility for delivery or products that are sold under its name but turn out to be (usually) foreign companies; its prime service has large holes in it. The company is too big to manage itself and should have been broken up long ago under...

Read full review

...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

Read full review
Exchange, Refund and Cancellation Policy
2.2 (2140 reviews)
1.9 (776 reviews)
Reviewer's quote

returned 2 chairs and refund is not done . Nupur from large appliance services is not helping and saying policy with out refering. and not able to give the escalation...

Read full review

Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

Read full review
Website
2.6 (2132 reviews)
2.5 (882 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

Read full review

...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

Read full review

Amazon and Rosegal Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Affordable pricing
  • Website
  • Styles
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Amazon and Rosegal Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Read full review
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Read full review
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

Read full review
5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

Read full review

Amazon and Rosegal Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Read full review
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Read full review
1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

Read full review
1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

Read full review

Amazon and Rosegal Latest Reviews

Recent published reviews
1.4

returned 2 chairs and refund is not done . Nupur from large appliance services is not helping and saying policy with out...

Read full review
No votes

I have not received my order. Nor has anyone contacted me on this issue.

Read full review
1

not registered in my kyc and icic credit card

Read full review
4.9

I am very pleased with my purchases... I received them &;;;;;;;;;;;;;;;;;;;;;;;;;; your communication was on point...

Read full review

Amazon and Rosegal Products and Services

Most reviewed product and services
  • Amazon Shipping Service (568 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (271 reviews)
  • Rosegal Shipping Service (356 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Dress (108 reviews)