Amazon vs Rosegal

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Rosegal

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 1077 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Ability to trick me into buying junk with nice photos 14
  • Ability to trick me with pictures 13
  • That i will never have to order from them again 9
  • Price 8
  • Website 7

Customers don't like

  • Customer service26
  • Poor customer service14
  • Useless customer service13
  • Quality12
  • Quality was awful11

Products by Rosegal

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous Akron, Ohio, United States #1183276
There isn't a question between Amazon and Rosegal. Rosegal has terrible customer service, poor products, misleading sizes, unfair practices,and more. No more Rosegal for me. I prefer Amazon great customer service. They are prompt, courteous, and more than happy to make you a satisfied customer. I have never had a problem with Amazon.
myoung