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Amazon
Rosegal

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2285 TOTAL REVIEWS
Rank
41 out of 457
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    127
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
229 reviews
2.3
209 reviews
2.4
206 reviews
Rosegal

Rosegal

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1997 TOTAL REVIEWS
Rank
268 out of 2423
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1466
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:23
  • ISSUES RESOLVED
    8%
Top Products and Services
2.3
345 reviews
2.4
170 reviews
3.2
139 reviews

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Anonymous
#1183276

There isn't a question between Amazon and Rosegal. Rosegal has terrible customer service, poor products, misleading sizes, unfair practices,and more.

No more Rosegal for me. I prefer Amazon great customer service.

They are prompt, courteous, and more than happy to make you a satisfied customer. I have never had a problem with Amazon.

myoung

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