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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1172 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service54
  • Quality was awful23
  • Delivery speed10
  • Sizing10
  • Sizing was way off9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Akron, Ohio, United States #1183276
There isn't a question between Amazon and Rosegal. Rosegal has terrible customer service, poor products, misleading sizes, unfair practices,and more. No more Rosegal for me. I prefer Amazon great customer service. They are prompt, courteous, and more than happy to make you a satisfied customer. I have never had a problem with Amazon.
myoung