PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Rosegal

Amazon and Rosegal Overview

Total reviews
2497
2028
Company responses
0
0
Issues resolved
37
14

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2497 reviews. It is 469 reviews more than Rosegal received since Nov 6, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Rosegal customer service.

Amazon and Rosegal Consumer Ratings

Rank
35 out of 430 in Auctions and Marketplaces category
274 out of 2293 in Footwear and Clothing category
Customer service
No votes
178 in category
Exchange, Refund and Cancellation Policy
No votes
170 in category
Website
No votes
267 in category

Amazon and Rosegal Rating Details

Customer service
No votes
1.9 (838 reviews)
Reviewer's quote

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna

...Wrangled with the ABSOLUTE JOKE of a customer service department for WEEKS to get a return address to ship the items back (on my own dime!) with appropriate tracking. An agent of the company signed for the package on November 25, 2019, and I have yet to receive my refund! I implore you to BEWARE!..

Bethanee
Exchange, Refund and Cancellation Policy
No votes
1.9 (736 reviews)
Reviewer's quote

...if and when things go wrong they sort the problem out there and then no squabbles about exchange or Refunds. That's probably why they are so successful, and will go on for years to come. I would recommend them to anyone...

Patricia B

...I want a refund for all those items lost in the mail..

PissedConsumer1763136
Website
No votes
2.5 (840 reviews)
Reviewer's quote

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

Amazon and Rosegal Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Affordable pricing
  • Website
  • Styles
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Useless customer service
  • Quality was awful
  • Sizing

Amazon and Rosegal Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Amazon and Rosegal Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Amazon and Rosegal Latest Reviews

Recent published reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews
1

I have attempted to contact these people to inform them that they have been shipping my purchased merchandise to the...

Read all 2028 reviews

Amazon and Rosegal Products and Services

Most reviewed product and services
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)
  • Rosegal Shipping Service (344 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (137 reviews)