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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1572 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Rodan and Fields

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Redefine regimen 6
  • Product 5
  • Reverse regimen 3
  • Lash boost 3
  • Consultant was nice 3

Customers don't like

  • Terrible customer service13
  • Shady business tactics3
  • Lack of customer service3
  • Dishonest advertising3
  • How i was treated2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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