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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1714 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Rodan and Fields

Cosmetics and Personal Care
  • 4 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $549 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
No votes
  • Redefine regimen 6
  • Product 5
  • Reverse regimen 3
  • Representative 3
  • Lash boost 3

Customers don't like

  • Terrible customer service13
  • Shady business tactics3
  • Lack of customer service3
  • Dishonest advertising3
  • Worst reaction of my whole life2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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