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Rockauto

2.6
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2902 TOTAL REVIEWS
Rank
11 out of 390
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    18060
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    2%
Top Products and Services
2.9
747 reviews
2.8
417 reviews
3.1
45 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2010 TOTAL REVIEWS
Rank
37 out of 401
in Auctions and Marketplaces category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    78
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:53
  • ISSUES RESOLVED
    27%
Top Products and Services
2.4
192 reviews
2.9
191 reviews
2.5
176 reviews

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Anonymous
#1478516

I will choose Amazon from now on, every time, they make it right if something goes wrong. Rockauto customer service SUCKS and they don't care.I'm paid for something that I did not get and no one there cares.

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