Amazon vs Rockauto
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Amazon
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- 30 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2137 TOTAL REVIEWS
Rank
39 out of 456
in Auctions and Marketplaces category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS95
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SUCCESSFUL80%
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AVG CALL DURATION05:20
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ISSUES RESOLVED27%
Top Products and Services
Rockauto
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- 11 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3463 TOTAL REVIEWS
Rank
20 out of 479
in Auto Parts and Accessories category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS21641
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SUCCESSFUL81%
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AVG CALL DURATION01:23
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ISSUES RESOLVED3%
Top Products and Services
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Top Rated Amazon Reviews
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I was charged a Prime Amazon membership for $ 99.00 on May 15th 2014 without my consent.
As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delive...
Amazon - All my reviews deleted
I have been an amazon customer since 2008 and have purchased many thousands items and have written just as many reviews of 4 stars or more. Those...
Beware of trying to submit a negative experience review if AMAZON IS THE SELLER - They won't allow it!
I've spent thousands of dollars on Amazon over the years. I have never had any reviews rejected until now. I was able to put negative PRODUCT...
Amazon - AMZL shipping is the WORST
I've complained many times about Amazon's shipping service, it's the worst in the industry. I demanded that Amazon only use USPS or UPS for my...
Amazon - Deleted all my reviews/banned me from reviewing
Okay so since december 2015, i have been doing reviews for amz review trader with no issues, so i did the free trial of prime starting on Jan 24...
Why does Amazon Prime lie about 2-day delivery?
I am sure I am not alone with this issue. I spent way too much time finding just the right Christmas gift for my daughter. I had many options of...
Amazon - CHEATING ! FRAUD! REFUND NOT ISSUED EVEN AFTER A MONTH
Hello I am Sabarish Kumar
I wish to bring this to your kind notice that I had placed an order, WD Elements Portable 1TB USB 3.0 External Hard Drive (...
Hello I am Sabarish Kumar
I wish to bring this to your kind notice that I had placed an order, WD Elements Portable 1TB USB 3.0 External Hard Drive (...
THIS is how Amazon trains its delivery *** -- DANGEROUS!
Idiots from Amazon left a stack of boxes (some marked "heavy") completely blocking in the main door to my house -- putting me and my entire family at...
Top Rated Rockauto Reviews
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RockAuto's return policy - customer responsible for shipping costs of RockAuto mistake
I have been a loyal customer and have bought thousands of dollars worth of parts over many years from RockAuto. I have also convinced many people to...
Rockauto - Sold Previously Opened Electrical Parts
The Manufacture Denso clearly states that an opened package (Sealed Clear Plastic Bag with Part Number Sticker on the Bag [or Part Number Printed on S...
Rockauto - Product was damaged during shipping, Rock Auto doesn't care.
I ordered the product and chose to have it shipped directly to my auto body repair shop. The cost of shipping was almost as much as the part itself.
Th...
Th...
Rockauto - Fluctuating shipping locations
I have an issue with the shipping locations fluctuating and incurring additional shipping costs when, according to the website's algorithm that runs t...
Rockauto - Missed packaged parts denied return shipping refund
icket#104410086] return part problem order # 99831958
From:RockAuto Customer Service
To:Oliver Jones
Date:Wed, Dec 26, 2018 5:53 pm
This is an automated m...
From:RockAuto Customer Service
To:Oliver Jones
Date:Wed, Dec 26, 2018 5:53 pm
This is an automated m...
Rockauto - Shipping cost problems
I went to rock auto today to try to order some brake rotors and brake pads for my truck. After going through the full process entering my ZIP Code...
Rockauto - Just robots in your company? No human beens... Read below...
Dear Andrea,
We’re sorry that you have not received your package yet. To receive a solution, please report the situation through our Order Status & Ret...
We’re sorry that you have not received your package yet. To receive a solution, please report the situation through our Order Status & Ret...
Rockauto - Not received my items by DHL! Stolen items by some guy!
HI,
My order number: 108988313
Email: saidbekirovss@gmail.com
I didnt receive this parts. DHL shows it is delivered. After long talk to DHL they told me...
My order number: 108988313
Email: saidbekirovss@gmail.com
I didnt receive this parts. DHL shows it is delivered. After long talk to DHL they told me...
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How would you compare Amazon vs Rockauto?
I will choose Amazon from now on, every time, they make it right if something goes wrong. Rockauto customer service SUCKS and they don't care.I'm paid for something that I did not get and no one there cares.