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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Roamans

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $69 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Many of the styles are nice 2
  • I loved the style and selection 2
  • Quality 1
  • Variety to choose from 1
  • Size you wear is the same for all 1

Customers don't like

  • Worst cutomer service3
  • Response to customer problems3
  • Playing games with pricing2
  • Way the quality of the fabric changed2
  • Response2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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