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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Roamans

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $69 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Many of the styles are nice 2
  • I loved the style and selection 2
  • Quality 1
  • Variety to choose from 1
  • Size you wear is the same for all 1

Customers don't like

  • Worst cutomer service8
  • Playing games with pricing5
  • Prices5
  • Poor clothes quality3
  • Response to customer problems3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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