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QVC

2.3
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 631 TOTAL REVIEWS
Rank
225 out of 4436
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    02:09
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
64 reviews
2.2
59 reviews
2.1
40 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2075 TOTAL REVIEWS
Rank
42 out of 435
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    85
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    26%
Top Products and Services
2.9
198 reviews
2.4
197 reviews
2.5
183 reviews

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Anonymous
#1631459

Amazon is 100% better in all areas including shipping (2 days instead of 2+ weeks), customer support (dont even need them because service is excellent), and QVC pricing is way out of control. They charge way more and dont seem to care. QVC customer support very rude and you get different answers each call.

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