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QVC

2.3
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 611 TOTAL REVIEWS
Rank
221 out of 4359
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:01
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
63 reviews
2.2
55 reviews
2.1
38 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2009 TOTAL REVIEWS
Rank
37 out of 403
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    78
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:53
  • ISSUES RESOLVED
    27%
Top Products and Services
2.4
192 reviews
2.9
191 reviews
2.5
176 reviews

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Anonymous
#1631459

Amazon is 100% better in all areas including shipping (2 days instead of 2+ weeks), customer support (dont even need them because service is excellent), and QVC pricing is way out of control. They charge way more and dont seem to care. QVC customer support very rude and you get different answers each call.

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