PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QVC and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

QVC
QVC
2.3
Amazon
2.2
QVC
Amazon

QVC and Amazon Overview

Total reviews 926 8783
Company responses 0 0
Issues resolved 5 72

QVC and Amazon Consumer Ratings

Rank
280 out of 3125 in E-commerce category
49 out of 334 in Auctions and Marketplaces category
Customer service
182 in category
44 in category
Exchange, Refund and Cancellation Policy
159 in category
28 in category
Product or Service Quality
217 in category
28 in category
Website
327 in category
43 in category

QVC and Amazon Rating Details

Customer service
2 (297 reviews)
1.8 (2775 reviews)
Reviewer's quote

...Customer service hates their customers and will scam you out of your money! So, I made a purchase with qvc before x-mas. The package never came even though the system said it was delivered. I called customer service to see why my package was not outside as claimed...

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...And the customer service rep. She was very nice and polite..

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Exchange, Refund and Cancellation Policy
2.3 (245 reviews)
2.2 (2263 reviews)
Reviewer's quote

Once I contacted through pissed consumer they emailed and offered refund or resend the item. They resent it quickly..

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...Oh you cannot its our policy no refunds until if we can see if its delivered. I am the customer why is it always they call the shots. They are like a dictatorship Hitler reincarnated...

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Product or Service Quality
2.4 (243 reviews)
2.4 (2174 reviews)
Reviewer's quote

Your customer service is top notch BUT...

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...I am very satisfied with her customer service..

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Website
2.7 (242 reviews)
2.6 (2252 reviews)
Reviewer's quote

...THEY SHOULD BRING DOWN THEIR WEBSITE AND START OVER. STARTING WITH MANAGEMENT. 0 0..

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...00 item from their website www. tacticon. com...

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QVC and Amazon Pros and Cons

Pros
  • Merchandise
  • Some items are fine
  • Hosts and product variety
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

QVC and Amazon Most Positive Reviews

Top rated reviews
5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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QVC and Amazon Most Critical Reviews

Lowest rated reviews
1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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QVC and Amazon Latest Reviews

Recent published reviews
1

Did not receive package and still being billed. If I could give qvc a zero rating, I would. Customer service hates...

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3.2

Third-party vendor through Amazon called VETMEDUSA has took so long on my package, they still have not delivered my...

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No votes

She never stops talking, and doesn't let the Host explain anything!!!! It's the Hosts job Susan....let her speak!...I,...

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No votes

Still havent received credit for the return. I was told it would post to my account in a few days . Please advise

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QVC and Amazon Products and Services

Most reviewed product and services
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (24 reviews)
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)