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Qvc

E-commerce
  • 2 ISSUES RESOLVED
  • 525 TOTAL REVIEWS
  • $57.4K CLAIMED LOSSES
  • $435 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Merchandise 4
  • Hosts and product variety 3
  • Some items are fine 2
  • Product 2
  • Price of item 2

Customers don't like

  • Customer service16
  • Return policy4
  • Was not given proper inform3
  • Treated me like a dog3
  • Deceptive advertising3
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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1689 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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