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QVC
Amazon

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

QVC

QVC

2.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 700 TOTAL REVIEWS
Rank
234 out of 4533
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    02:09
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
67 reviews
2.3
68 reviews
2.2
42 reviews
Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2267 TOTAL REVIEWS
Rank
39 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    113
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
221 reviews
2.3
206 reviews
2.5
205 reviews

How would you compare QVC vs Amazon?

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Anonymous
#1631459

Amazon is 100% better in all areas including shipping (2 days instead of 2+ weeks), customer support (dont even need them because service is excellent), and QVC pricing is way out of control. They charge way more and dont seem to care. QVC customer support very rude and you get different answers each call.

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