PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QVC and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

QVC
Amazon

QVC and Amazon Overview

Total reviews 876 7872
Company responses 0 0
Issues resolved 3 67

QVC and Amazon Consumer Ratings

Rank
263 out of 3146 in E-commerce category
43 out of 324 in Auctions and Marketplaces category
Customer service
163 in category
40 in category
Product or Service Quality
191 in category
29 in category
Website
306 in category
37 in category
Exchange, Refund and Cancellation Policy
143 in category
26 in category

QVC and Amazon Rating Details

Customer service
2 (274 reviews)
1.7 (2514 reviews)
Reviewer's quote

...QVC'S MANAGEMENT HIDES BEHIND THE POOR TECHNOLOGY, CHAT APPLICATIONS AND CUSTOMER SERVICE REPS WHO HAVE NO AUTHORITY TO MAKE DECISIONS. THEIR "GUEST" SIGN IN APPLICATION IS ONE OF THE WORST I HAVE EVER WORKED WITH. QVC'S MERGE WITH HSN ONLY COMPLICATED MATTERS FURTHER...

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I really wish Amazon would get a little better hold on the customer service department because that's the people that cause most of the problems and then there's the part that apartment that has no way to contact them Amazon if you're going to do things like that really need to make people...

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Product or Service Quality
2.4 (224 reviews)
2.4 (1963 reviews)
Reviewer's quote

...This is my time and my life, so much effort went into this, to add this product in the perfect places to my home to protect our children and family only to have damage, time and money in the end. All the while our home goes unprotected. Its almost not even worth it...

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Today just received the canon camera, this product is totally worst, with lots of scratches and and its quality. I want to return this but when I visited in return section there is only replacement..

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Website
2.6 (224 reviews)
2.6 (2043 reviews)
Reviewer's quote

I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Exchange, Refund and Cancellation Policy
2.2 (222 reviews)
2.2 (2042 reviews)
Reviewer's quote

So I waited, I called QVC today, and they offered a full refund of the item which still didn't help the paint being stripped or holes in my walls and much more. We just purchased this home, I have been painting for weeks turning this house into our home. Now due to a mix up where I am unable to...

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and I made exchange services too, but the time of exchange there is a dent on my old phone as per delivery agent said to me I was ready to give him cash (as per the policy I can give him a case in order to receive my order) here is the screenshot of it image. png but the delivery boy denied...

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QVC and Amazon Pros and Cons

Pros
  • Merchandise
  • Some items are fine
  • Hosts and product variety
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

QVC and Amazon Most Positive Reviews

Top rated reviews
5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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QVC and Amazon Most Critical Reviews

Lowest rated reviews
1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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QVC and Amazon Latest Reviews

Recent published reviews
No votes

Host, Shawn Killinger is very charming and relatable. I like watching her, very much. However, I have wondered why...

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No votes

On October 16, 2020, I ordered an 8 x10 rug from Amazon. Expected delivery was Tuesday, October 20, 2020, by the US...

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No votes

This is the worst salmon in have ever have . Extremely dry all only baked for 18 minutes!Only tasted the sugar!!! I'am...

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No votes

I would like to be notified ahead of time if my purchase is going to be delivered to me OR I HAVE TO GO TO THE POST...

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QVC and Amazon Products and Services

Most reviewed product and services
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)
  • Amazon Shipping Service (545 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (262 reviews)