PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
QVC

Amazon and QVC Overview

Total reviews 8267 888
Company responses 0 0
Issues resolved 69 4

Amazon and QVC Consumer Ratings

Rank
44 out of 325 in Auctions and Marketplaces category
270 out of 3172 in E-commerce category
Customer service
43 in category
173 in category
Delivery Service
30 in category
153 in category
Exchange, Refund and Cancellation Policy
28 in category
152 in category
Website
39 in category
310 in category

Amazon and QVC Rating Details

Customer service
1.7 (2607 reviews)
2 (279 reviews)
Reviewer's quote

...After calling the customer service, they told me that someone would call me within 24hours to check my situation. However, I didn't get any call but a letter said that my account was closed, and they will not answer me about this question anymore..

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...Your customer service stinks. So not only do I not have a train around my tree, I had to pay 9 bucks to get rid of it..

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Delivery Service
2.2 (2148 reviews)
2.6 (218 reviews)
Reviewer's quote

It's delivery service is slow; it does not take responsibility for delivery or products that are sold under its name but turn out to be (usually) foreign companies; its prime service has large holes in it. The company is too big to manage itself and should have been broken up long ago under...

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...They don't mind taking money but don't want to refund back!This company used to be good delivery is way to long and no Customer Service!Don't buy a thing from them,very lousy delivery service and there isn't any Customer Service!..

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Exchange, Refund and Cancellation Policy
2.2 (2120 reviews)
2.2 (229 reviews)
Reviewer's quote

I ask for my refund from Amazon on 4 November but they does not paid my refund..

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...Refund issued. This was to bring to management the fact that the use of cut rate shipping such as mail innovations or smart post is costing them money and customers..

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Website
2.6 (2117 reviews)
2.6 (228 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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...THEY SHOULD BRING DOWN THEIR WEBSITE AND START OVER. STARTING WITH MANAGEMENT. 0 0..

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Amazon and QVC Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there

Amazon and QVC Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Amazon and QVC Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Amazon and QVC Latest Reviews

Recent published reviews
No votes

Refund not received may AC 6day

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No votes

Issue has been resolved with QVC.

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No votes

I have complain on dated 19/11/20 for won credit refund but till date not credit into own account.

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1

Called QVC to order more track, but that was not available. I had no choice but to send it back, and guess what, I...

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Amazon and QVC Products and Services

Most reviewed product and services
  • Amazon Shipping Service (563 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (268 reviews)
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)