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Amazon
QVC
i
Amazon

Amazon

2.2
?

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  • 31 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2176 TOTAL REVIEWS
Rank
40 out of 461
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    99
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    26%
Top Products and Services
2.8
210 reviews
2.3
199 reviews
2.5
196 reviews
QVC

QVC

2.3
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 675 TOTAL REVIEWS
Rank
236 out of 4503
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    02:09
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
65 reviews
2.3
67 reviews
2.2
42 reviews

How would you compare Amazon vs QVC?

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Anonymous
#1631459

Amazon is 100% better in all areas including shipping (2 days instead of 2+ weeks), customer support (dont even need them because service is excellent), and QVC pricing is way out of control. They charge way more and dont seem to care. QVC customer support very rude and you get different answers each call.

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