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Amazon

2.2
?

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  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2100 TOTAL REVIEWS
Rank
41 out of 447
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    89
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    29%
Top Products and Services
2.9
202 reviews
2.4
198 reviews
2.5
189 reviews

QVC

2.3
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 641 TOTAL REVIEWS
Rank
223 out of 4478
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    02:09
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
65 reviews
2.2
60 reviews
2.2
41 reviews

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Anonymous
#1631459

Amazon is 100% better in all areas including shipping (2 days instead of 2+ weeks), customer support (dont even need them because service is excellent), and QVC pricing is way out of control. They charge way more and dont seem to care. QVC customer support very rude and you get different answers each call.

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