PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
QVC

Amazon and QVC Overview

Total reviews 7450 861
Company responses 0 0
Issues resolved 66 3

Amazon and QVC Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
259 out of 3119 in E-commerce category
Customer service
43 in category
167 in category
Delivery Service
34 in category
145 in category
Website
38 in category
318 in category
Exchange, Refund and Cancellation Policy
28 in category
149 in category

Amazon and QVC Rating Details

Customer service
1.7 (2384 reviews)
2 (266 reviews)
Reviewer's quote

...evening, and he was in our neighborhood literally a few blocks away from our house and then 30 min later he was already nearly 20 miles away! Called amazon customer service and it was a bad joke! The lady couldn't do anything - she kept saying "it's out for delivery and it shows it will be delivered...

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...Your customer service reps cannot fix it. I cannot even call automated system to check my order. I have been a loyal customer since the 80's and always appreciated your company in helping me with most of my Christmas shopping...

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Delivery Service
2.2 (1964 reviews)
2.7 (206 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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...They don't mind taking money but don't want to refund back!This company used to be good delivery is way to long and no Customer Service!Don't buy a thing from them,very lousy delivery service and there isn't any Customer Service!..

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Website
2.6 (1944 reviews)
2.6 (218 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

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Exchange, Refund and Cancellation Policy
2.2 (1939 reviews)
2.2 (216 reviews)
Reviewer's quote

...i think 8 month ago but I haven't got money so please refund my money it's humble request to u..

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...? 2 - What is the physical status of the return - have you physically rec'd this item back? 3- When can I expect a refund of the $27. 74 billed to ..

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Amazon and QVC Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there

Amazon and QVC Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Amazon and QVC Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Amazon and QVC Latest Reviews

Recent published reviews
4.2

I cancelled prime after a week or so deciding I don't order from Amazon enough to use prime

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3.8

I have been locked out of my account since Sunday. Your customer service reps cannot fix it. I cannot even call...

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3.7

I had this provided previously, however, it didnt show. A manager, Maria took care of it today by placing the $15...

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No votes

I hadn't used my Hand Mixer for quite a while and all the plastic/rubber parts are very sticky, It took quite a long tim...

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Amazon and QVC Products and Services

Most reviewed product and services
  • Amazon Shipping Service (529 reviews)
  • Amazon Customer Care (429 reviews)
  • Amazon Account (373 reviews)
  • Qvc Customer Care (73 reviews)
  • Qvc Account (71 reviews)
  • Qvc Shipping Service (48 reviews)