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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Qvc

Shopping
  • 2 ISSUES RESOLVED
  • 419 TOTAL REVIEWS
  • $47.8K CLAIMED LOSSES
  • $435 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Merchandise 4
  • Experience with qvc good it is just the product 2
  • Hosts and product variety 2
  • Product 2
  • Some items are fine 2

Customers don't like

  • Customer service7
  • Return policy4
  • Disappointed3
  • Was not given proper inform3
  • Treated me like a dog3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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