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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1313 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Qvc

Shopping
  • 2 ISSUES RESOLVED
  • 433 TOTAL REVIEWS
  • $47.9K CLAIMED LOSSES
  • $428 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Merchandise 4
  • Hosts and product variety 2
  • Product 2
  • Some items are fine 2
  • You am a happy customer 1

Customers don't like

  • Customer service7
  • Return policy4
  • Deceptive advertising3
  • Was not given proper inform3
  • Treated me like a dog3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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