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Amazon
Pyramid Collection

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2273 TOTAL REVIEWS
Rank
40 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
227 reviews
2.3
209 reviews
2.5
205 reviews
Pyramid Collection

Pyramid Collection

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
Rank
344 out of 2417
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
43 reviews
1.5
26 reviews
2.2
14 reviews

How would you compare Amazon vs Pyramid Collection?

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Anonymous
#1753231
Customer service
Amazon has the best customer service of any company I have dealt with. It is consistently 1st quality.

Pyramid actually has a busy signal so you can’t be put on hold or leave a message. Pyramid does has no hassle returns.
Product or Service Quality
Both have good quality products.
I have something else to compare
I am fed up with the scams. Pyramid has an option to be a BIP customer it isn’t clearly specified that you will be charged $14.95 a month when you purchase a product no way around it.

Then you receive a postcard read the tiny print.

You have been scammed. Bad buisiness.
Anonymous
#1612915

No comparison. The Pyramid Collection is a scam.

I lost the $140.00 for the item I didn't get and am now being charged 14.95 per month simply because they have my info. Need to be charged in court!

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