PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Pyramid Collection as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Pyramid Collection

Amazon and Pyramid Collection Overview

Total reviews
2376
232
Company responses
0
0
Issues resolved
34
2

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2376 reviews. It is 2144 reviews more than Pyramid Collection received since Nov 18, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Pyramid Collection customer service.

Amazon and Pyramid Collection Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
293 out of 2463 in Footwear and Clothing category
Customer service
47 in category
251 in category
Website
38 in category
251 in category
Exchange, Refund and Cancellation Policy
21 in category
219 in category

Amazon and Pyramid Collection Rating Details

Customer service
1.7 (1002 reviews)
1.5 (104 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

I suddenly noticed a charge for $14.95 on my bank statement from Pyramid. On further investigation I found 3 more charges. I called Pyramid and was told by an extremely curt man that I signed up for the VIP membership by entering my email address on a pop up, therefore that was my "electronic...

Lenora S
Website
2.8 (842 reviews)
2.5 (91 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

...It's a bunch of new-agey type flowy stuff, it looks great on the website. I've purchased many items from them. But..

PissedConsumer1554178
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.6 (78 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

I ordered a pendant, twice for each niece. One in June, the other 9/2/18. No shipping but "standard" which apparently means eternity! Called twice. Said delivery problem because wrong zip. Gave zip first call on 2/10. Today told another 10 days at least, no other option! Will never, ever order...

Karen L

Amazon and Pyramid Collection Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Unique clothing and accessories
  • Unique clothing
  • Unique clothes
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Terrible customer service
  • Can you give less than 1 star
  • Shipping issue

Amazon and Pyramid Collection Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

Not receiving emails from pyramid collection anymore what's the problem

Amazon and Pyramid Collection Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Horrible customer service. After you write them an email they send you a confirmation saying your email will be addresse...

Amazon and Pyramid Collection Latest Reviews

Recent published reviews
1

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue.
B) redi...

Read all 2376 reviews
3

I don’t understand them they automatically took 14.98 out of my account without asking for VIP wihich made my account...

Read all 232 reviews

Amazon and Pyramid Collection Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Pyramid Collection Shipping Service (43 reviews)
  • Pyramid Collection Customer Care (27 reviews)
  • Pyramid Collection Vip Membership (15 reviews)