PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Pyramid Collection as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Pyramid Collection

Amazon and Pyramid Collection Overview

Total reviews
7507
253
Company responses
0
0
Issues resolved
61
2

Amazon and Pyramid Collection Consumer Ratings

Rank
42 out of 314 in Auctions and Marketplaces category
371 out of 2060 in Footwear and Clothing category
Customer service
43 in category
285 in category
Website
37 in category
317 in category
Delivery Service
32 in category
337 in category
Exchange, Refund and Cancellation Policy
27 in category
266 in category

Amazon and Pyramid Collection Rating Details

Customer service
1.7 (2312 reviews)
1.5 (115 reviews)
Reviewer's quote

...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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...The customer service is completely nonexistent. They do not answer the phone or respond to email. I will be filing a formal complaint with the BBB..

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Website
2.6 (1896 reviews)
2.5 (102 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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...Hi again through all of my credit card information on this website and it has disappeared. Ive given them my credit card information verbally over the phone, information and order disappeared. The last time I ordered with them was 2011 and had exactly the same problems...

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Delivery Service
2.2 (1890 reviews)
1.8 (107 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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This company is beyond horrible, there's literally zero customer service, but they charge top dollar for clothing made in very poor countries where wages are low. They took my money well over a month ago and I've heard 100% of nothing more for them since then. I've emailed them at least 10 times,...

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Exchange, Refund and Cancellation Policy
2.2 (1871 reviews)
1.6 (89 reviews)
Reviewer's quote

...It's been weeks now and haven't gotten my refund..

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...Will Return items and get only partial refund. RUINED XMAS. I HOPE THEY GO OUT OF BUSINESS..

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Amazon and Pyramid Collection Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Unique clothing and accessories
  • Clothing styles offered
  • Unique clothing
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Terrible customer service
  • Can you give less than 1 star
  • Shipping issue

Amazon and Pyramid Collection Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Not receiving emails from pyramid collection anymore what's the problem

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I ordered 3 tops 2 dresses everything came on time and made to perfection no complaints from me from LYNDA Watson

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Amazon and Pyramid Collection Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Horrible customer service. After you write them an email they send you a confirmation saying your email will be addresse...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I ordered one piece of clothing online for a special event. I did not create any type of customer account because I kne...

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Amazon and Pyramid Collection Latest Reviews

Recent published reviews
No votes

Refund transfer to my phone pay and Google Pay number 9773186685

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1

I was charged several times for a vip that I never requested! This is not doing good business! For this, I will NEVER...

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No votes

Your Amazon.in order #404-3231108-4646700 of 1 item

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1

Same as Reason for your review!!!

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Amazon and Pyramid Collection Products and Services

Most reviewed product and services
  • Amazon Shipping Service (522 reviews)
  • Amazon Customer Care (394 reviews)
  • Amazon Account (368 reviews)
  • Pyramid Collection Shipping Service (44 reviews)
  • Pyramid Collection Customer Care (30 reviews)
  • Pyramid Collection Vip Membership (15 reviews)