PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and ProTuningLab as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
ProTuningLab

Amazon and ProTuningLab Overview

Total reviews
2376
241
Company responses
0
0
Issues resolved
34
1

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2376 reviews. It is 2135 reviews more than ProTuningLab received since Sep 17, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with ProTuningLab customer service.

Amazon and ProTuningLab Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
91 out of 540 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
21 in category
72 in category
Delivery Service
33 in category
48 in category
Product or Service Quality
35 in category
78 in category

Amazon and ProTuningLab Rating Details

Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.1 (124 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

my order receipt clearly has the correct year and model but what they sent me does not fit! Asked for them to replace or refund my order and was told no because I was past my “return window”. Received in mid-April but I had been out of town and didn’t get to try installing until now. No customer...

Dakota F
Delivery Service
2.1 (810 reviews)
1.9 (40 reviews)
Reviewer's quote

Her suggestion: watch email for tracking #s for the 3 items to be delivered this week, as soon as I have a tracking #s call UPS who she suspects will be delivery service (um, let's hope so then?). On the item to be delivered 12/13, cancel and reorder, it is still available and same price. I cancel...

Susan

...There customer service rep was less than professional and indicated there was nothing else they could do. With that said I didn't even waste my time enquiring on the second or third issue. Both of these vehicles are garage kept non-daily driven vehicles...

PissedConsumer1672468
Product or Service Quality
2.4 (790 reviews)
1.3 (111 reviews)
Reviewer's quote

...corporations, posts repeatedly questioning American values, the actions of American governments overseas, or American cultural exports whether it be their quality, levels of violence, or other, will eventually be deemed as "offensive" and removed, technical default reasons being given. With Amazon knowledge and information is connected to a great...

PissedConsumer1725576

Poor customer service, their sales person said their produc was perfect match, it wasn’t and they charged me a restock fee..

Jewelia

Amazon and ProTuningLab Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Price
  • Zero pros to this company
  • Which i will receive
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Customer service
  • When things went wrong
  • Do not stand behind their products

Amazon and ProTuningLab Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I ordered black tail lights for my dodge ram 1500 the decription said black and the picture on the website was black/...

Amazon and ProTuningLab Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Warning! Warning! Warning!
I wish I would have seen these reviews prior to my order.
I ordered a complete bumper kit for...

Amazon and ProTuningLab Latest Reviews

Recent published reviews
1

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue.
B) redi...

Read all 2376 reviews
1

ordered a 3 pc set of headlights, turn signal and park lights for my 1997 F350. Per their web site parts were suppose...

Read all 241 reviews

Amazon and ProTuningLab Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Protuninglab Shipping Service (28 reviews)
  • Protuninglab Customer Care (23 reviews)
  • Protuninglab Fender Flare (1 review)