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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1206 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Protuninglab

Equipment
  • 0 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $12.1K CLAIMED LOSSES
  • $302 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pictures of products 2
  • Which i will receive 2
  • Price 2
  • Product looked very nice 2
  • Getting my money back 1

Customers don't like

  • Poor customer service7
  • When things went wrong6
  • Customer service5
  • Ripoff5
  • Defective products4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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