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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Protuninglab

Equipment
  • 0 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $13.8K CLAIMED LOSSES
  • $287 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 3
  • Pictures of products 2
  • Product looked very nice 2
  • Which i will receive 2
  • Lights when they worked 1

Customers don't like

  • When things went wrong3
  • Poor customer service3
  • Defective products2
  • Item descriptions misleading2
  • Do not stand behind their products2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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