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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1209 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Proflowers

Flowers / Florist
Has verified representatives
  • 4 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 1187 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Selection 14
  • Initial prices 12
  • Website 12
  • Dissapointed 6
  • Prices 4

Customers don't like

  • Hidden costs19
  • Fraudulant representation18
  • Customer service15
  • Price9
  • Staff attitude7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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