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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1686 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Proflowers

Flowers / Florist
Has verified representatives
  • 5 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 1278 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $485 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Selection 14
  • Website 12
  • Initial prices 12
  • Dissapointed 6
  • Unacceptable 4

Customers don't like

  • Customer service24
  • Hidden costs11
  • Fraudulant representation8
  • Price6
  • Poor quality of flowers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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