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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1230 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Poshmark

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 476 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • How easy it was to shop 5
  • Deals on poshmark 5
  • Diversity of products 5
  • How easy it was to sell 4
  • Social aspects 4

Customers don't like

  • Customer service20
  • Scamming10
  • Nasty seller8
  • Unable to contact customer service8
  • No adherence to stated customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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