Amazon vs Plymouth Direct

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 5

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Plymouth Direct

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $10.9K CLAIMED LOSSES
  • $497 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time

No items

Customers don't like

  • Never received order5
  • Poor customer service4
  • Order never received2
  • Unlawfully charged card2
  • There is literally no service beside from them taking your money2

Products by Plymouth Direct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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