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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1231 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1330 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $981 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service31
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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