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Amazon

E-commerce
  • 26 ISSUES RESOLVED
  • 1717 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Planet Fitness

Fitness Centers
  • 8 ISSUES RESOLVED
  • 2015 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $945 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service39
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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