Amazon vs Planet Fitness

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1152 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1245 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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