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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
Delete
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Direct flight to manila 3
  • Airhostesses were friendly 1
  • Lazada 1
  • Direct flight from london 1

Customers don't like

  • Poor and incompetent employees7
  • Customer service5
  • No communication between departments5
  • Ignore requests for help4
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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