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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1369 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
Delete
  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Direct flight to manila 4
  • Lazada 1
  • Easy to use 1
  • Direct flight from london 1
  • Customer service reps were polite 1

Customers don't like

  • No communication between departments3
  • Poor service from pal express2
  • Poor customer service2
  • Incorrect seating2
  • Filthy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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