Start a new comparison
Delete

Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1452 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
Delete

Petco

Pet Stores
  • 7 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 7
  • Clean 4
  • Variety of goods for sale 3
  • Friendly customer service 3
  • Management 2

Customers don't like

  • Poor customer service14
  • How dog was handled5
  • Groom3
  • Treatment to pets2
  • Staff2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel