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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1568 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Petcarerx

Pet Medicine and Veterinary Clinics
  • 0 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $18.6K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 2
  • Ordering was easy 2
  • Price was ok 1

Customers don't like

  • Deceptive advertising3
  • Poor customer service2
  • Over and double charged2
  • Complete scam2
  • Unresponsive ready to go home1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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