PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pepperfry and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pepperfry

Pepperfry

Has Verified Representatives
1.7
Amazon

Amazon

2.2
Pepperfry
Amazon

Pepperfry and Amazon Overview

Total reviews 639 7478
Company responses 174 0
Issues resolved 11 66

Pepperfry and Amazon Consumer Ratings

Rank
381 out of 1531 in Furniture and Decor category
44 out of 318 in Auctions and Marketplaces category
Customer service
No votes
43 in category
Exchange, Refund and Cancellation Policy
No votes
28 in category
Product or Service Quality
No votes
32 in category
Website
No votes
39 in category

Pepperfry and Amazon Rating Details

Customer service
No votes
1.7 (2393 reviews)
Reviewer's quote

... i easily installed it but after i installed then it came to know that it was pathetic product not even quality but also damage product my fault is that there customer service is not working properly so i use some sticking gums so that i can fix the product nd i can use it but after using 1 or 2 days it was damaged a...

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...We contacted customer service, who immediately sent out another one that works perfectly. Unfortunately, the address for the gift, review@airchoice. com, is not working..

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Exchange, Refund and Cancellation Policy
No votes
2.2 (1947 reviews)
Reviewer's quote

...I want a replacement or refund of this product as Im not happy with the quality of the item..

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...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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Product or Service Quality
No votes
2.4 (1867 reviews)
Reviewer's quote

...Worst service by pepperfry..

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Amazon service is pathetic and really is a joke!..

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Website
No votes
2.6 (1948 reviews)
Reviewer's quote

I bought a bookshelf from Pepperfry and upon assembling the product the product displayed incorrect dimensions which was not according to the website. The person dealing with my complaint was extremely arrogant and rude. My request was shut without my permission..

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I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Pepperfry and Amazon Pros and Cons

Pros
  • Pathetic
  • Very dissapponting
  • Felt cheated and harassed
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Pathetic service
  • Refusal to acknowledge problem
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Pepperfry and Amazon Most Positive Reviews

Top rated reviews
5

very poor delivery , not trust worthyhelp center have no idea about shipments. Always mention will respond in 28 hours....

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I had ordered on 1st of July vide order Number #302316400
1. A spacewood engineered wood classic wall shelf and
2....

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Pepperfry and Amazon Most Critical Reviews

Lowest rated reviews
1

Hi,

I ordered 3 items from pepperfry and all of them were not delivered as expected.i had to take the pain of courierin...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Order ID: 100482494
Order was for a Dining table with 2 chairs - upon delivery, it was found that color of table was dif...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Pepperfry and Amazon Latest Reviews

Recent published reviews
2.5

Order ID : 306438425 Taro King Size Bed with Storage in Walnut Finish by Mintwud
Cot wood become bend within one month co...

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No votes

Yet I have not received my refund yet but here it shows that the refund was given to me..

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1.6

Hello!
I bought a jaco shoe rack which is DIY product so after 8 days i opened my parcel because for office work i was ou...

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1

Fraud amazon seller looted my money.

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Pepperfry and Amazon Products and Services

Most reviewed product and services
  • Pepperfry Customer Care (117 reviews)
  • Pepperfry Shipping Service (44 reviews)
  • Pepperfry Installation (8 reviews)
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (430 reviews)
  • Amazon Account (373 reviews)