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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Pepperfry

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 136 COMPANY RESPONSES
  • 311 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Website 6
  • Pathetic 5
  • Traumatic 5
  • Very dissapponting 5
  • Collection of items 3

Customers don't like

  • False promises20
  • Pathetic service18
  • Customer service17
  • Delayed delivery15
  • Refusal to acknowledge problem8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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