Amazon vs Pearson Education

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 5

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

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  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
  • Non 2
  • Infomation 1
  • Other non revel pearson products 1
  • Set up and study plan is super helpful 1
  • When it worked 1

Customers don't like

  • Customer service17
  • Technical support10
  • Customer service and8
  • Price8
  • Error messages7

Products by Pearson Education

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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