Amazon vs Pc Richards

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Pc Richards

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $86.1K CLAIMED LOSSES
  • $797 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Excellent 2
  • Bob mackenzie from corporate and tim the assistant manger tried 1
  • Service technician his name was tom 1

Customers don't like

  • Poor poor customer service5
  • Customer service3
  • Delivery service3
  • No response from management to customers concerns2
  • Sell defective appliances2

Products by Pc Richards

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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