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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Pc Richards

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $91K CLAIMED LOSSES
  • $820 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Discussion at time of purchase 1
  • Discussion at time of sale 1
  • Excellent 1
  • Service technician his name was tom 1
  • Service technician his name was tom 1

Customers don't like

  • Poor poor customer service5
  • Customer service3
  • Linna and jesse in cust serv need training2
  • Poor customer service2
  • No response from management to customers concerns2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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