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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1453 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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PBteen

Furniture and Decor
Has verified representatives
  • 3 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 99 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $392 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • What was for sale 1
  • Some of your products 1
  • Products offered 1
  • I like the style 1
  • Design 1

Customers don't like

  • No recourse5
  • Customer care5
  • Reflection that my business does not matter3
  • Process of delivery is miserable3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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