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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1311 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Payless Shoesource

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $224 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices were good theoretically 2
  • Affordability of products 1
  • Costumer service 1
  • Employees are usually helpful 1
  • Variety and usually good deals 1

Customers don't like

  • Service3
  • Lack of customer service3
  • Customer handling2
  • Staff2
  • Your shoes1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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