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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1269 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Partsgeek

Equipment
  • 6 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $85.7K CLAIMED LOSSES
  • $261 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Found part 25
  • Good prices 17
  • Nice site 15
  • Good parts selection 12
  • Part 12

Customers don't like

  • Horrible customer service17
  • Product information7
  • Unethical business practices7
  • Paying return shipping6
  • Shipping policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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