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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1311 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Park West Gallery

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 136 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Artwork on board the ship 10
  • Cruise ship events and the artwork 4
  • Sales staff 3
  • Nice pieces of artwork 2
  • Service onboard the ship 2

Customers don't like

  • Customer service8
  • Deliberate delay tactics3
  • Low speed3
  • Poor packaging2
  • Treat people like idiots2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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