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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1251 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Park West Gallery

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 128 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Artwork on board the ship 8
  • Cruise ship events and the artwork 4
  • Customer service 2
  • Sales staff 2
  • Service onboard the ship 1

Customers don't like

  • Customer service14
  • Low speed8
  • No offer to resolve matter8
  • Poor packaging3
  • Unethical addition of cost to auction price3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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