PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Overstock and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Overstock
Amazon

Overstock and Amazon Overview

Total reviews 211 7500
Company responses 0 0
Issues resolved 3 66

Overstock and Amazon Consumer Ratings

Rank
358 out of 1531 in Furniture and Decor category
44 out of 318 in Auctions and Marketplaces category
Customer service
No votes
43 in category
Delivery Service
No votes
35 in category
Website
No votes
39 in category
Exchange, Refund and Cancellation Policy
No votes
28 in category

Overstock and Amazon Rating Details

Customer service
No votes
1.7 (2398 reviews)
Reviewer's quote

com I am a very unsatisfied customer I feel disrespected because I called your customer service to cancel the order when the loveseat was still in the warehouse. Now in order to return the couches I have to pay $136 for the loveseat $156 to return the sofa I believe overstock. com is a big rip off...

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The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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Delivery Service
No votes
2.2 (1976 reviews)
Reviewer's quote

...Used to be a solid company with great product quality and customer service. My last two purchases (office chair and folding table) were a disaster. Both were clearly repackaged, minor scratches, mismatched packaging and loose parts...

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...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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Website
No votes
2.6 (1950 reviews)
Reviewer's quote

I ordered from the website and it clearly said BIG BOSS DAC5 Fiber 100 foot, but it was delivered it was a 50 foot..

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I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Exchange, Refund and Cancellation Policy
No votes
2.2 (1951 reviews)
Reviewer's quote

...When attempting get a refund because the manufacturer has discontinued this item Overstock refuses to back their product. Still waiting for resolution. I need my money back...

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...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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Overstock and Amazon Pros and Cons

Pros
  • Sorry no pros
  • Selection
  • Nice products
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Customer service t
  • Unable to resolve any issue
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Overstock and Amazon Most Positive Reviews

Top rated reviews
5

I did not receive $40.00 reward when I ordered. The statement does not show. Please apply the reward to statement.
Alan W...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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4.9

I was a little bit desperate to receive the fountain and after I receive it Im well impressed. More than I expected....

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Overstock and Amazon Most Critical Reviews

Lowest rated reviews
1

Purchased a "Manufacturer-refurbished" ProBook from them, plus the additional warranty. Hard drive clicked and keyboard...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Ordered product and delivery date at end of transaction said 12-26-14. I received an email with a different date of...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Overstock and Amazon Latest Reviews

Recent published reviews
1

My name is LaDonna order # 309084127 I purchased my furniture on September 17, 2020 with Overstock.com. On September...

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No votes

Dear Amazon,
My name is Izzy and I wanted to personally reach out and thank you for your recent service. Coming down with...

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1

I waited 6 weeks for a refund on an item I returned (to the seller per the return label). This all started in June. Sinc...

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1

मर तरफ स गलत रचरज कय गय मर payment वपस मल सकत ह य नह

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Overstock and Amazon Products and Services

Most reviewed product and services
  • Overstock Customer Care (19 reviews)
  • Overstock Shipping Service (14 reviews)
  • Overstock Website (4 reviews)
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (431 reviews)
  • Amazon Account (373 reviews)