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Amazon
Overstock

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2270 TOTAL REVIEWS
Rank
39 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    114
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
226 reviews
2.3
209 reviews
2.5
205 reviews
Overstock

Overstock

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 117 TOTAL REVIEWS
Rank
401 out of 4541
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    54
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    04:08
  • ISSUES RESOLVED
    23%
Top Products and Services
2.3
8 reviews
1.4
8 reviews
2.2
3 reviews

How would you compare Amazon vs Overstock?

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Anonymous
#1318698

Overstock very unprofessional customer services

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