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Amazon

2.3
  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1836 TOTAL REVIEWS
Rank
226 out of 4271
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    34
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    7%
Top Products and Services
2.5
178 reviews
2.6
143 reviews
2.8
139 reviews
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 102 TOTAL REVIEWS
Rank
400 out of 4271
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    40
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:08
  • ISSUES RESOLVED
    9%
Top Products and Services
2.4
5 reviews
1
3 reviews
2.2
2 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Amazon vs Overstock?

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Anonymous
Minneapolis, Minnesota, United States #1318698

Overstock very unprofessional customer services

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