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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1209 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Origami Owl

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 426 TOTAL REVIEWS
  • $31.2K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Charm 8
  • Design 7
  • Locket 7
  • Variety of items 5
  • Overall look of the products 2

Customers don't like

  • Poor customer service20
  • Quality of product11
  • Never received product2
  • Price2
  • Poor experience resolution2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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