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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
Delete
  • 2 ISSUES RESOLVED
  • 476 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • There is nothin to like about it 4
  • All the locations 2
  • Had my part in stock 2
  • That they work fast 2
  • Female employee talks up products with rebates 1

Customers don't like

  • Poor service3
  • Nobody takes responsibility2
  • Products1
  • Wasted time1
  • Quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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