Amazon vs Optumrx

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1144 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 345 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
Turnaround Time
  • Some reps who tried to help 4
  • I saw thou their lies and deception 4
  • It sucks 3
  • That they are professional and respectful 3
  • Savings 3

Customers don't like

  • Complete lack of honesty15
  • Order fulfillment14
  • Incompetent employees13
  • Accountability9
  • Customer service9

Products by Optumrx

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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