Start a new comparison
Delete

Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1452 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
Delete

OptumRx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 473 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Savings 3
  • Nada zero they are beyond despicable 2

Customers don't like

  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Customer service7
  • Quality of call center people is very low4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel