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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1647 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Ooshirts

Footwear and Clothing
Has verified representatives
  • 4 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 542 TOTAL REVIEWS
  • $82K CLAIMED LOSSES
  • $363 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website 8
  • Design abilties 7
  • Price 6
  • Easy to use designer 5
  • Selection and price 4

Customers don't like

  • Customer service38
  • Lack of response15
  • Lack of customer service11
  • Poor shipping9
  • Lack of delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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