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Amazon

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1412 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Ontel Products

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $42 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Idea 2
  • Tuffness 1
  • Set of magic tracks 1
  • Look of the site 1
  • Just did not fully light up 1

Customers don't like

  • Unable to reach customer service2
  • Product or the customer service2
  • Product and customer service2
  • Defective product2
  • Defective2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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