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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Online Shirt Orders

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $149 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Design of the product 4
  • Product design 3
  • Did not get my shirt and got no answer when i sent emails 2
  • Tank top that i never received 1
  • What i ordered 1

Customers don't like

  • No response from company6
  • Have not received my order5
  • No company to contact to request product4
  • Product3
  • Took my money - did not recieve my order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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