PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Once Upon A Child and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Once Upon A Child
Amazon

Once Upon A Child and Amazon Overview

Total reviews 483 76041
Company responses 0 0
Issues resolved 1 863

Once Upon A Child and Amazon Consumer Ratings

Rank
73 out of 457 in Kids' Stores category
33 out of 677 in Auctions and Marketplaces category
Customer service
76 in category
37 in category
Diversity of Products or Services
69 in category
32 in category
Product or Service Quality
64 in category
29 in category
Price Affordability
72 in category
34 in category

Once Upon A Child and Amazon Rating Details

Customer service
1.4
(212 reviews)
2.6
(24780 reviews)
Reviewer's quote

...They need to be trained on customer service and get some serious attitude adjustments!..

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...Hire more People for customer service..

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Diversity of Products or Services
2.1
(192 reviews)
3.4
(19829 reviews)
Reviewer's quote

I brought in a bunch of newborn tshirts and pajamas that I had purchased at the store. Most of it was unused after purchase, especially the onesies. After I left the bag for resale they returned the bag with most of the clothes back to me saying gently used or stained which was not the case. It was...

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Billed twice for the same item and problem finally solved by personally calling customer services. Waiting for refund..

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Product or Service Quality
1.8
(192 reviews)
3.1
(20427 reviews)
Reviewer's quote

I will be reporting these people to BB I left a review and they dont even apologize for the horrible customer service. Nothing but excuses!..

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Refund not received and customer service was very helpful and solve this problem as factory received the item but did not send refund ..

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Price Affordability
2.2
(186 reviews)
3.4
(19963 reviews)
Reviewer's quote

I understand that this is a second hand store and did NOT expect a grand price, however, I was dropping off items worth over $300 dollars and was being offered $60. 00. Are you kidding me! Furthermore, as I glanced through their inventory, I noticed that some of their shoes were NOT worth to be...

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Items I ordered & still want have gone off sale now & not willing to pay current price. I called Amazon last evening when I discovered in an email my order cancelled. I offered to give debit card to proceed with order & get shipped ASAP...

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Once Upon A Child and Amazon Pros and Cons

Pros
  • There is a good variety
  • Browswing store items
  • Affordable clothing
  • Convenience
  • Fast delivery
  • Convenient
Cons
  • Customer service
  • Clerks attitude
  • Disrespectfulness
  • Poor customer service
  • Customer service
  • No customer service

Once Upon A Child and Amazon Most Positive Reviews

Top rated reviews
5

I just want to state to anyone that complains that we don't take items if you bring your stuff in a trash bag expected...

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5

They took time too listen and help me understand I ordered the wrong remote for my fire tv thank you so much. And they...

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5

I was very pessimistic going into once upon a child after reading all the negative reviews but my experience was great...

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5

December 30 of 2022 I bought a android 11.0 tablet 10 inch and it no longer work keeps cutting off The tablet worked up...

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Once Upon A Child and Amazon Most Critical Reviews

Lowest rated reviews
1

Worst experience ever!! Very bad customer service. As soon as I walk in the store no one care to ask me for any help, I...

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1

My account has been locked for six days and someone sends me a code to unlock my account and when I do it my account is...

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1

Taking way to long to go through stuff. Favorism plays a part, turning away good items, horrible customer service. I...

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1

I still have not heard anything from Amazon as to why my gift card was not authorized to use. The person I spoke to...

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Once Upon A Child and Amazon Latest Reviews

Recent published reviews
No votes

I would also like to know how they price and how they decide what to buy and why they split up outfits seems very odd...

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No votes

Transferred between several agents. One lady tried to find someone in the correct department. I waited several minutes...

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3.7

I brought in a bunch of newborn tshirts and pajamas that I had purchased at the store. Most of it was unused after...

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No votes

I'm just asking hi my name is Shameaka Parker. I was asking a question about a cancellation on the product. It was a...

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