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Amazon
Once Upon A Child

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2269 TOTAL REVIEWS
Rank
39 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    114
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
226 reviews
2.3
208 reviews
2.4
204 reviews
Once Upon A Child

Once Upon A Child

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 410 TOTAL REVIEWS
Rank
36 out of 365
in Kids' Stores category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    42
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    00:49
  • ISSUES RESOLVED
    0%
Top Products and Services
2
92 reviews
1.9
29 reviews
1.3
24 reviews

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Anonymous
#1556943

There’s no comparison between the two. Once open a child is a horrible place to do business.

They don’t care about there customers or there service. I think they need to be closed down, where as Amazon goes above and beyond for there customers satisfaction. I’m very impressed with the way Amazon treats there customers.

I’m never going back to Once upon a child to do business again, the management is where the problem starts and since there’s really not a whole lot of choices here in Lubbock to choose from when it come to resale of children’s clothing, me and my family will take our chances with Craigslist or Let it go. Thank you Amazon for keeping your customers and clients concerns in regards in mind.

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