PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Once Upon A Child as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Once Upon A Child

Amazon and Once Upon A Child Overview

Total reviews 7524 440
Company responses 0 0
Issues resolved 66 0

Amazon and Once Upon A Child Consumer Ratings

Rank
44 out of 319 in Auctions and Marketplaces category
41 out of 278 in Kids' Stores category
Customer service
43 in category
38 in category
Exchange, Refund and Cancellation Policy
27 in category
21 in category
Website
39 in category
35 in category
Product or Service Quality
32 in category
34 in category

Amazon and Once Upon A Child Rating Details

Customer service
1.7 (2406 reviews)
1.4 (203 reviews)
Reviewer's quote

The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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...she wasnt even there and took care of it asfar asthe rest of the staff i would fire they were rude and acted like they dodnt care if i was there or not customer service was *** and i wouldnt refer anybody to this...

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Exchange, Refund and Cancellation Policy
2.2 (1956 reviews)
1.8 (162 reviews)
Reviewer's quote

Amazon Procter cansall Cash Refund Ayilla problem mansilailaa what is Reason..

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Willowbrook location Houston Tx, has price tags covered so you can't see the actual price of merchandise and when I questioned the total and asked them to stop a transaction in progress I was denied a refund and yelled at by the associate/ shift leader/ manager!..

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Website
2.6 (1954 reviews)
2.2 (167 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Their website is false and their store employees are exceptionally rude. Iwalked in the door before 7pm and was told to retreive my drivers licence or ID when i did that i returned for the associate working to laugh at my face and tell me they couldn't buy anything anyway. Rude very unprofessional...

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Product or Service Quality
2.4 (1875 reviews)
1.8 (181 reviews)
Reviewer's quote

I just finished talking with a costume service rep..

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...It was dirty, that morning I cleaned it to ensure that it was a quality product to receive a big buck. As I question the personal they stood looking at me in a way because they knew what happened but didn't want to tell me. I've tried contacting the owner, but she's never there...

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Amazon and Once Upon A Child Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • There is a good variety
  • Browswing store items
  • Affordable clothing
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Clerks attitude
  • Disrespectfulness

Amazon and Once Upon A Child Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I absolutely love this store. The one time we sold clothes they took almost everything and offered a good price for it...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

Hello i am a employee at a louisville ky location. And i applying for ***. superviser and from what i c these employee....

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Amazon and Once Upon A Child Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

i took my sons FALL clothing from 0-3 6-9 12-24 month clothing in from last fall all name brand gap, old navy,...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I dont know how they price the item, i tried to buy (from once upin a child)a $15.00 jacket., and sell it right away to...

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Amazon and Once Upon A Child Latest Reviews

Recent published reviews
No votes

The guy said it was a bad connection & he said he would call me right back. No one called back

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1

I stopped by the local once upon a child resale shop to find out the value of my daughter's high chair. I had my daughte...

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No votes

Facing some problem please call me customer care

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1

Crooks. Bait and switch. Ran a promo of bogo 50% off, but applied to only 1 item. I bought $50 worth of used crap and...

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Amazon and Once Upon A Child Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (433 reviews)
  • Amazon Account (374 reviews)
  • Once Upon A Child Customer Care (97 reviews)
  • Once Upon A Child Marketplace (29 reviews)
  • Once Upon A Child Trade-in (26 reviews)